Support & FAQ
Find answers to common questions about chat.polyme below.
What is chat.polyme?
Which social media platforms are supported?
What are the account requirements?
What is "Activate by Keyword"?
What is the "Comment → DM" feature?
How does the AI learn about my products or services?
What is the difference between a Post-specific Prompt and the Global AI Persona?
How is my usage calculated? What counts as one "reply"?
Can I test the AI's response before activating it?
Is my data and my customers' data secure?
How can I manage or cancel my subscription?
The AI isn't replying. What should I check?